Sign Docs Support
Frequently asked questions
How do I sign a document?
Open the document, tap the signature tool and draw your signature with a finger, photograph it from paper, or let AI create one from your name. Drag it into place and tap Done.
What is free and what is Pro?
Scanning, filling and signing are free without limits. Sign Docs Pro unlocks exporting, printing and saving your documents, plus unlimited AI Check and AI signatures.
How do I restore my purchase on a new phone?
Open Settings in the app and tap Restore. Purchases are tied to your Apple ID.
How do I cancel the subscription?
Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions, choose Sign Docs Pro and tap Cancel. You keep Pro until the end of the paid period.
Where are my documents stored?
On your iPhone. Nothing is uploaded to our servers except the text sent for AI Check, which is not stored after the answer is produced.
How do I delete my data?
Open Settings in the app and choose Erase data, or simply delete the app.
Contact us
Use the form below, or open Settings → Contact us in the app. We reply by e-mail if you leave one.